Most Common Printer Issues

Printers can be crucial for various tasks, but they can also be tricky to handle sometimes. Whether it’s at home or school, Boomerang TCR Qld is here to help you sort through the most common printer issues and their solutions with easy and practical tips. This blog post will walk you through the most common printer problems and how to troubleshoot them, so you can get back to your important tasks swiftly.

1. Paper Jams

Paper jams can be the most frustrating printer problem. Ensure that the paper is properly aligned in the tray, and there are no obstructions in the path. Refer to the user manual or check the Queensland Government’s guideline on handling electronic equipment for more information.

2. Low-Quality Prints

Often, the print quality can be poor, with smudges or lines on the paper. This could be due to low ink levels or dirty print heads. Clean the print heads and refill the ink cartridges as necessary. For ink-related queries, visit our toner page.

3. Slow Printing

Sometimes printers can be unusually slow, which can be resolved by reducing the print quality or switching to draft mode for less important documents.

4. Connectivity Issues

Whether it’s a wired or wireless connection, printers sometimes have trouble connecting to computers or networks. Ensure that all cables are connected properly, or the Wi-Fi settings are correct. You can find more on this by visiting Australian Communications and Media Authority.

5. Driver Problems

Outdated or corrupted drivers can prevent the printer from functioning correctly. Keep your drivers updated and install the necessary software from the printer manufacturer’s website.

6. Printer Won’t Print

It’s perplexing when the printer denies cooperating, even with adequate ink and no paper jam. The initial step is to check whether there are any error messages or warning lights on the printer. If everything seems fine, check whether the printer driver is updated, and the printer queue is not stuck with old documents.

7. Printer Printing Blank Pages

The annoyance of receiving blank pages from a printer can’t be understated. This could be a result of clogged print heads, especially in inkjet printers, or an incorrect printer configuration. Running the printer’s utility program can solve this problem, and it’s also advised to keep using the printer regularly to avoid the drying up of ink.

8. Toner Smears or Does Not Stay on Paper

When the toner does not fix to the paper or smears, it can ruin your documents. This usually happens due to a faulty fuser assembly.

9. Grayscale Image Prints in Colour

If you are trying to print a black and white image, but it’s printing in colour, there might be a setting that needs to be adjusted in the printer properties. Always review your print settings before initiating the printing process to avoid such inconveniences.

10. Printer Picks Up All the Paper from the Manual Feed Tray

Rather annoyingly, sometimes the printer decides to pick up all the papers in the manual feed tray, causing a ruckus. This typically happens due to the pad that separates the paper having worn out and needing replacement. It’s crucial to address these small components to maintain the printer’s functionality.

11. Inability to Find Printer on Network

Network issues can be tricky to solve. If the printer is not found on the network, confirm whether it is correctly connected to the network by checking the network settings on the printer. A restart of both the printer and the computer or device trying to access the printer can often resolve this issue.

12. Lines Across Prints

Horizontal or vertical lines across prints can be frustrating, especially when in a hurry. This problem usually occurs due to dirty or damaged print heads or a low-quality toner cartridge. Regular cleaning and maintenance of the printer and using quality toner and ink can avoid such issues.

Maintenance: A Preventative Measure

Maintaining your printer is crucial for its longevity and optimal performance. Regular cleaning of the printer heads, using quality ink and toner, ensuring proper alignment of paper, and keeping the software updated are essential steps in preventing most common printer issues. Adhering to the guidelines provided by the Australian Competition & Consumer Commission (ACCC) can help in maintaining electronic devices, including printers, effectively.

Tips to Avoid Common Printer Problems

  • Regular maintenance
  • Proper alignment of papers
  • Using high-quality ink
  • Regular updates of printer software and drivers

How to Choose the Right Printer

Selecting the right printer is equally important to avoid frequent issues. Before making a purchase, identify your primary needs, whether it is for printing text, graphics, photos, or a mix of all. It’s beneficial to consider factors like printing speed, quality, cost of ink, and whether you prefer an inkjet or laser printer. The Australian Government’s Energy Rating website provides valuable information on the energy efficiency of different printers, aiding in making an informed decision.


Dealing with printer issues can be stressful, but understanding the common problems and their solutions can make the process much smoother. Regular maintenance, using quality products, and seeking professional help when needed can ensure the optimal performance of your printer. Reach out to us for any assistance, and let’s ensure a hassle-free printing experience.

Frequently Asked Questions:

Q1: Why is my printer not printing, even though it is connected?
It could be due to several reasons like driver issues, connectivity problems, or low ink levels.

Q2: How can I improve my print quality?
Regularly clean the print heads and use high-quality ink.

Q3: Can I resolve paper jams without professional help?
Yes, by ensuring proper alignment and removing any obstructions in the paper path.

Q4: Why is my printer printing so slowly?
It might be due to high-quality settings or printing high-resolution images. Switch to draft mode or lower the print quality for faster printing.

Q5: How often should I update printer drivers?
Regularly, and whenever a new update is available from the printer manufacturer.

Q6: Why does my printer run out of ink so quickly?
It might be due to printing at high quality or printing high-resolution images frequently. Use draft mode for less important documents.

Most Common Printer Issues
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