Inkjet Printer Common Problems and Their Fixes

In our world of fast-paced technology, one device that still holds a significant place in homes and offices is the inkjet printer. Boomerang TCR Qld recognises the importance of these machines and also the common issues they may face. In this post, we’ll explore some of the typical problems you might encounter with your inkjet printer and how to address them. Additionally, we’ll provide you with useful resources, including links to authoritative Australian government websites, to further assist you.

1. Printer Not Printing

This can be caused by numerous factors. Ensure your printer has enough ink, paper is properly loaded, and the printer is connected to your device. If everything seems fine but the problem persists, try reinstalling the printer driver.

2. Poor Print Quality

Smudged or faded prints? The printer head might be clogged. Run a cleaning cycle. If the issue remains, consider replacing the cartridges. You can check the Australian Competition and Consumer Commission (ACCC) for guidelines on consumer rights regarding faulty products.

3. Slow Printing Speed

This might be due to high-quality settings or printing in duplex. For quicker prints, set your printer to draft mode.

4. Printer Paper Jams

Ensure you’re using the right paper type and it’s aligned correctly in the tray.

5. Printer Doesn’t Connect to Wi-Fi

Ensure your printer is within range of the router. Restarting the printer, computer, and router might solve this. If the problem persists, The Australian Communications and Media Authority has resources on improving home network connections.

6. Cartridge Not Recognized

This is a pretty common issue where the printer refuses to recognize the ink cartridge, even if it’s new. This could be due to a chip in the cartridge not connecting properly with the printer. To solve this, remove the cartridge and check for any protective tapes or covers. Make sure it’s clean, then reinsert it. If the problem persists, try using another cartridge.

7. Ink Smears on the Paper

We’ve all had that moment when we grab a freshly printed sheet only to find our fingers covered in ink. This could be due to the paper type or settings not being correctly matched. Make sure you select the correct paper type in your printer settings.

8. The Printer is Making Strange Noises

Printers aren’t the quietest devices, but if yours is making unusual noises, it could signal a problem. This might be due to something being stuck inside or a part needing replacement. Open up the printer and do a quick visual inspection to ensure there’s nothing abnormal inside.

9. Frequent Error Messages

Error messages can be cryptic, but they’re the printer’s way of telling you something is amiss. The printer’s manual or the manufacturer’s website should have a list of error codes and how to resolve them.

10. Color Printing Issues

When your colour prints don’t match your expectations, this could be due to a number of reasons like low ink levels, incorrect colour settings, or a clogged print head. Ensure all ink cartridges have sufficient ink and run a nozzle check to ensure the colours are being printed correctly. Adjusting the colour settings on your computer might also help in getting the desired output.

11. The Printer is Not Turning On

It might sound simple, but this is a common issue. First, ensure the printer’s power cord is properly connected to the power outlet and the printer. If everything is connected and it still won’t turn on, you might be dealing with a faulty power cord or a more serious internal issue. In this case, our printer repair services can help diagnose and fix the problem.

12. Software and Driver Issues

Keeping your printer’s software and drivers up to date is crucial for its performance. Outdated or corrupt drivers can cause various issues. Visit the printer manufacturer’s website to download the latest drivers.

13. Ink Levels Are Not Accurate

Sometimes, the printer might show inaccurate ink levels, causing unnecessary cartridge replacements. To resolve this, reset the ink levels on your printer. The process may vary depending on the printer model, so refer to the printer’s manual for instructions. Additionally, ensure that you are using genuine cartridges as third-party cartridges can sometimes provide inaccurate readings.

14. The Printer is Printing Blank Pages

This is different from the printer not printing at all. In this case, the printer goes through the motions but the paper comes out blank. This could be due to an issue with the ink cartridge or the printhead. Ensure that the ink cartridges are properly inserted and have enough ink. You might also need to clean the printhead. If you’ve tried these steps and the problem persists, it might be time to contact our professionals.


While inkjet printers are incredibly useful, they can sometimes present challenges. However, with the right guidance, these issues can be quickly resolved. At Boomerang TCR Qld, we’re here to assist you, ensuring your printing experience is smooth and hassle-free. For additional support and information, you might find the Australian Government’s Department of Industry, Science, Energy, and Resources helpful, as they provide various resources and advice on technology and its accessories.

Frequently Asked Questions

Why is my inkjet printer printing blank pages?

This might be due to dried ink or clogged nozzles. Consider cleaning the printhead.

How often should I replace my ink cartridges?

Replace them when print quality degrades or when the printer software indicates low ink.

Can I print with just black ink if my colour cartridge is empty?

Some printers allow this, but it’s best to check the manufacturer’s guidelines.

How can I extend the life of my ink cartridges?

Print in draft mode for non-essential documents and ensure the printer is turned off properly.

Why does my printer say it’s offline?

It might be a connection issue. Ensure all cables are plugged in or the Wi-Fi connection is stable.

How do I clean my inkjet printer?

Most printers have a self-cleaning function.

Is it safe to use third-party cartridges?

While they might be cheaper, they can sometimes compromise print quality and even void warranties. It’s best to research and choose wisely.

What should I do if my prints have lines or bands?

Clean the printheads and ensure the cartridges aren’t low on ink.

Where can I find reliable troubleshooting guides?

Manufacturer websites usually have comprehensive guides. Alternatively, our blog offers numerous tips and tricks.

Inkjet Printer Common Problems and Their Fixes
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